Carlos Ascanio
Customer Success Manager
Carlos leads client success efforts at The Forge, marrying customer-focused onboarding with high-velocity AI outreach execution. Since joining, he's become a go-to author behind data‑driven guides on using AI for prospecting, scale workflows, and comparing market tools. His writing is sharp, tactical, and result-oriented. He tackles complex choices - like picking the right lead gen platforms - and breaks them into clear, actionable takeaways for sales and success teams. With nearly a decade in CS, technical support, and account management, Carlos blends operational rigor with empathetic customer engagement.
Email Deliverability
5 Engagement Metrics That Improve Inbox Placement
Learn how engagement metrics like open rates and replies influence email inbox placement and improve deliverability for your campaigns.
Email Deliverability
How Email Sender Reputation is Damaged & How to Improve It
Learn how to protect and improve your email sender reputation to ensure your emails land in inboxes and boost engagement.
Email Deliverability
Spam Complaint Rate: What It Is and How to Track It
Learn how to track and reduce your spam complaint rate to improve email deliverability and protect your sender reputation.
DNS Setup
How DKIM Key Automation Improves Email Deliverability
Automating DKIM key management enhances email deliverability by ensuring secure, timely, and error-free authentication, boosting sender reputation.
Email Deliverability
Blacklist Monitoring: Why It Matters for Email Success
Learn how blacklist monitoring is essential for email success, impacting deliverability and sender reputation.
DNS Setup
DKIM Setup Checklist for Beginners
Learn how to set up DKIM for email authentication, improve deliverability, and avoid common pitfalls with this beginner-friendly checklist.
Cold Email
How to Handle Unsubscribe Requests in Cold Email Outreach
Learn how to effectively manage unsubscribe requests in cold email outreach to maintain compliance, protect your reputation, and enhance engagement.
Tutorials & Guides
Complete Guide to Email Sender Reputation
Understand the importance of email sender reputation, its impact on deliverability, and best practices to improve it.
Email Deliverability
Gmail vs Outlook: Email Deliverability Comparison
Gmail surpasses Outlook in email deliverability with better inbox rates and lower spam issues, ideal for cold outreach campaigns.
Email Warm Up
Does Email Warmup Help You to Boost Email Deliverability in 2025?
Discover how email warmup boosts deliverability, improves inbox placement, and helps cold emails avoid spam filters, especially on new doma
Email Deliverability
11 Proven Ways To Avoid Email Going To Spam in 2025
Struggling with low open rates? This guide on how to avoid email going to spam shares 11 proven tips to keep your emails in the inbox in 2025 for both cold and bulk emails.